Law Firm Proposes Class Action Suit Over MyFordTouch
by
TTAC Staff
Published: July 17th, 2013
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A proposed consumer protection class action lawsuit has been filed in U.S. District court in California over the MyFordTouch (and similar systems in Lincoln and Mercury vehicles) system.
The filing alleges that the system often freezes, won’t respond voice or even touch commands and won’t reliably connect to cellphones. Issues with the rear view camera, the nav system and HVAC controls are also cited. The filing was announced in a press release from the Hagens Berman law firm. It doesn’t say so in the press release, but it is presumed that they are seeking certification as a class with standing to sue. Lawyers and others among the Best & Brightest are welcome to add your informed opinions in the comments below.
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Perspective...exaxtly, Burgersandbeer!!! get over it folks! http://www.thatvideosite.com/v/94
Always the same with the integrated OEM products, overpriced and under performing. The price you pay for one of the integrated systems is probably twice or three time the price of an Alpine or Bose or 10 time the price of a double din Chinese unit. Beats me how they can justify the cost.
Even with all of the the problems that Ford's tech systems have, I would take them over the ridiculously kludged iPod integration in my friends 2011 Outback which he had to pay EXTRA for. After I saw it in action I immediately removed the new Outback from consideration.
I have this system in my car. I didn't buy the car because of it, it was what was in the car the dealer had on their lot. Had I known how much I'd end up hating it, I'd have bought another car. I've had my vehicle into the dealer three times to try to fix the various stupidities of this computer. First time, they reflashed the O/S. Second time, they reset the damned thing. Third time, it had completely failed and drained the battery to boot and the dealer couldn't find the cause. I volunteered to the vampire ambulance chasers to be an identified member of the class. I've no hope of satisfaction from Ford. They want me to ring their unbelievably inept 800 number so I can spend an hour on the phone with some idiot who hasn't a clue what my problem is and will suggest I reset the system when what I really want is to have it removed from my car and the money I was charged for it to be refunded. The car is a 2013 Focus ST, by the way ....