A proposed consumer protection class action lawsuit has been filed in U.S. District court in California over the MyFordTouch (and similar systems in Lincoln and Mercury vehicles) system.
The filing alleges that the system often freezes, won’t respond voice or even touch commands and won’t reliably connect to cellphones. Issues with the rear view camera, the nav system and HVAC controls are also cited. The filing was announced in a press release from the Hagens Berman law firm. It doesn’t say so in the press release, but it is presumed that they are seeking certification as a class with standing to sue. Lawyers and others among the Best & Brightest are welcome to add your informed opinions in the comments below.