Ford To Upgrade C-Max, Fusion, MKZ Hybrids' Software For Better Real-World Fuel Economy

TTAC Staff
by TTAC Staff

Some buyers of Ford’s gas/electric hybrids have expressed disappointment the their 2013 Ford C-Max, Fusion and Lincoln MKZ hybrids have not returned those cars’ EPA rated fuel economy. Some have even sued.

Ford heavily advertised it when the Fusion hybrid earned an EPA rating of 47 MPG, the same as the C-Max hybrid, but Consumer Reports said in their own real-world testing the hybrid Fusion delivered 39 MPG and the hybrid C-Max even less than that, 37 MPG. The Fusion based MKZ hybrid is rated at 45 MPG. Now Ford has announced that it’s going to offer owners a free software upgrade that the car company says should improve fuel economy in the real world. Ford claims that the upgrade has nothing to do with lawsuits but rather it’s part of normal product development. Ford will be upgrading 2014 models at the factory. The 77,000 owners of the of the 2013 models affected will be getting letters later this month, telling them to make appointments at their dealer. Ford says that upgrading the software will take half a day.

Some of the software changes are:

  • The cars will automatically stay in electric-only mode to 85 MPH, up from 62 MPH currently
  • Active grille shutters will now close in cold weather or when the A/C is running to warm or cool the interior quicker, this will allow electric mode to kick in sooner.
  • Fan speed will be reduced. Less electric load means better fuel economy.
  • The cars will now reach operating temperature in half the time, allowing the stop-start feature to work sooner. People in colder climates will appreciate this.

Ford also announced that it is adding another 250 salaried engineers for it’s electrification team, doubling its size as the company sees what it says it increasing demand for hybrids and plug in cars. It will also be investing $50 million in its product development center by the end of this year on equipment for what it says is improved battery testing.

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  • Ravenchris Ravenchris on Jul 17, 2013

    Ford's clusterfuck mentality toward customers means our family will not buy Ford automobiles. Ford needs to upgrade customer confidence in a tangible manner.

  • Papaj1 Papaj1 on Jul 19, 2013

    We own a C-MAX SE. Around town we routinely get 50-55 MPG, running mostly on EV. Atlanta freeways require you to run at least 75 or get run over by a truck, and at freeway speeds mileage drops to about 37. Now that the C-Max can use EV power up to 85 vs the previous 62 MPH limit I suspect highway mileage will improve. This mod will allow the ICE to shut down for a few minutes, turn back on to recharge the battery, shut down again, etc. I do wonder if Ford has done any testing to see real-world mileage improvement.

  • Lou_BC "That’s expensive for a midsize pickup" All of the "offroad" midsize trucks fall in that 65k USD range. The ZR2 is probably the cheapest ( without Bison option).
  • Lou_BC There are a few in my town. They come out on sunny days. I'd rather spend $29k on a square body Chevy
  • Lou_BC I had a 2010 Ford F150 and 2010 Toyota Sienna. The F150 went through 3 sets of brakes and Sienna 2 sets. Similar mileage and 10 year span.4 sets tires on F150. Truck needed a set of rear shocks and front axle seals. The solenoid in the T-case was replaced under warranty. I replaced a "blend door motor" on heater. Sienna needed a water pump and heater blower both on warranty. One TSB then recall on spare tire cable. Has a limp mode due to an engine sensor failure. At 11 years old I had to replace clutch pack in rear diff F150. My ZR2 diesel at 55,000 km. Needs new tires. Duratrac's worn and chewed up. Needed front end alignment (1st time ever on any truck I've owned).Rear brakes worn out. Left pads were to metal. Chevy rear brakes don't like offroad. Weird "inside out" dents in a few spots rear fenders. Typically GM can't really build an offroad truck issue. They won't warranty. Has fender-well liners. Tore off one rear shock protector. Was cheaper to order from GM warehouse through parts supplier than through Chevy dealer. Lots of squeaks and rattles. Infotainment has crashed a few times. Seat heater modual was on recall. One of those post sale retrofit.Local dealer is horrific. If my son can't service or repair it, I'll drive 120 km to the next town. 1st and last Chevy. Love the drivetrain and suspension. Fit and finish mediocre. Dealer sucks.
  • MaintenanceCosts You expect everything on Amazon and eBay to be fake, but it's a shame to see fake stuff on Summit Racing. Glad they pulled it.
  • SCE to AUX 08 Rabbit (college car, 128k miles): Everything is expensive and difficult to repair. Bought it several years ago as a favor to a friend leaving the country. I outsourced the clutch ($1200), but I did all other work. Ignition switch, all calipers, pads, rotors, A/C compressor, blower fan, cooling fan, plugs and coils, belts and tensioners, 3 flat tires (nails), and on and on.19 Ioniq EV (66k miles): 12V battery, wipers, 1 set of tires, cabin air filter, new pads and rotors at 15k miles since the factory ones wore funny, 1 qt of reduction gear oil. Insurance is cheap. It costs me nearly nothing to drive it.22 Santa Fe (22k miles): Nothing yet, except oil changes. I dread having to buy tires.
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