Susan Docherty Has a Great Idea How To Kill Cadillac

Bertel Schmitt
by Bertel Schmitt

Wake up, little Susan, wake up

Uh-oh: Susan Docherty, dispatched from China to Europe to teach the Eurotrash the proper appreciation and respect for Chevrolet and Cadillac, has come up with a strategy that assures the destruction of Cadillac outside of the U.S. Cadillac’s global aspirations hinge on its success in Europe, Docherty told WardsAuto. Again: To be successful in China, Cadillac must first be successful in Europe. No blond jokes please, show some respect.

“If a luxury brand is successful in Europe, whether that brand is Chanel or Prada, or Mercedes or BMW, people in parts of Asia look to see what Europeans validate as true luxury,” Docherty told Wards. “So we have to get Cadillac rocking and rolling in Europe to get it going in China.”

Auto execs in Europe think this is hilarious. Everybody knows that Europe is overflowing with premium brands (the Euros avoid the word luxury, they think it’s gauche). They also know that to establish a new one, you need lots of time and lots of money, both of which GM does not have in abundance. Just ask Infiniti or Lexus how they are doing. Audi took about 30 years and a Ferdinand Piech to become relevant in the field, and it had the heritage that is so important in the EU.

In the parts of Europe that count, Cadillac is associated with Elvis, and it is given as much chance for a return. The European buyer of a premium car is conservative and married tighter to his brand than to his wife.

If Cadillac’s success in China hinges on Europe, then Cadillac is doomed. Last year, Cadillac delivered 2,274 vehicles in Western and Central Europe, “including Russia,” as WardsAuto snidely reports. The Chinese won’t be impressed with Russian tastes and want to know how Cadillac is doing in Paris, Berlin and Rome. There, the brand isn’t even on the radar of the European manufacturers association ACEA. It says that GM imported all of 299 cars from the U.S. to Europe in 2012, across all brands.

What’s less, now may be a very inopportune time to launch any car brand in basket case Europe, especially a luxury brand. Doherty is not concerned: Europe is “still a hell of a big market. I say to my team that ‘14 million people are going to be out there buying a car. We just need to get our fair share.’”

Frau Docherty has another grand idea: She wants to integrate Opel with GM’s other brands in Europe and “eliminate duplicate work in areas such as back-office administrative functions and front-office areas such as aftersales,” as WardsAuto reports. “It’s worth millions,” Docherty said. Good idea, but it does not work that way. One of the secrets of Volkswagen’s very successful brand separation is that the company wittingly has work duplicated across all twelve brands. It costs billions, but it gives them that own true identity.

P.S.: Most of all, the Chinese aren’t stupid. They will tell you: “Cadillac? We’ve been there. Even their taxis are Benzes. That’s why we want Audi and BMW.”

Bertel Schmitt
Bertel Schmitt

Bertel Schmitt comes back to journalism after taking a 35 year break in advertising and marketing. He ran and owned advertising agencies in Duesseldorf, Germany, and New York City. Volkswagen A.G. was Bertel's most important corporate account. Schmitt's advertising and marketing career touched many corners of the industry with a special focus on automotive products and services. Since 2004, he lives in Japan and China with his wife <a href="http://www.tomokoandbertel.com"> Tomoko </a>. Bertel Schmitt is a founding board member of the <a href="http://www.offshoresuperseries.com"> Offshore Super Series </a>, an American offshore powerboat racing organization. He is co-owner of the racing team Typhoon.

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  • Dimwit Dimwit on Feb 26, 2013

    The only way that Cadillac can win in Europe is divest itself from GM. Otherwise we'll get the usual shenanigans from the top and another rotation of managers with another 5 year plan. GM couldn't keep walking in a straight line if its life depended on it.

  • Prince valiant Prince valiant on Feb 26, 2013

    She's a pretty hot MILF for an auto exec.

  • Theflyersfan My dad had a 1998 C280 that was rock solid reliable until around 80,000 miles and then it wasn't. Corey might develop a slight right eyelid twitch right about now, but it started with a sunroof that leaked. And the water likely damaged some electric components because soon after the leaks developed, the sunroof stopped working. And then the electrical gremlins took hold. Displays that flickered at times, lights that sometimes decided illumination was for wimps so stayed home, and then the single wiper issue. That thing decided to eat motors. He loved that car but knew when to fold the hand. So he bought a lightly used, off lease E-class. Had that for less than two years before he was ready to leave it in South Philly, keys in the ignition, doors unlocked, and a "Take it please" sign on the windshield. He won't touch another Benz now.
  • Detlump A lot of people buy SUVs because they're easier to get in and out of. After decades of longer, lower, wider it was refreshing to have easier ingress/egress offered by an SUV.Ironically, the ease of getting in and out of my Highlander is very similar to my 56 Cadillac.
  • Redapple2 LP Michigan. Long straights. A long sweeper. 2 chicanes. 4 hard turns. Lenghts of each element are different but similar to LeMans.
  • Teddyc73 Doesn't matter, out of control Democrats will still do everything they can to force us to drive them.
  • Teddyc73 Look at that dreary lifeless color scheme. The dull grey and black wheels and trim is infecting the auto world like a disease. Americans are living in grey houses with grey interiors driving look a like boring grey cars with black interiors and working in grey buildings with grey interiors. America is turning into a living black and white movie.
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