Porsche Cayenne Owner Stages Massive Protest At Dealer In China

Tycho de Feyter
by Tycho de Feyter

An angry owner of a Porsche Cayenne staged a massive protest at his local Porsche dealer in Shenzhen in Guangdong Province. He had bought a brand-new Cayenne two months ago for he astounding price of 2.7 million yuan, or $428,000 (at least that’s what he had told MOP.com.)

Unfortunately, the Cayenne owner experienced a lot of trouble. The owner claims that the car’s problems made him almost crash on two occasions.

He took his Cayenne back to the dealer who promised to fix it, but the problems didn’t go away. He went back again, and again, but there was still no fix. In the end, the owner could not take it anymore. He rented a flatbed and hauled his SUV right in front of the dealer, flatbed covered with banners accusing the Porsche dealer of all kinds of bad, including discrimination… He also rented a crowd.

The owner argues that this sort of thing would never happen in the US or Germany. Therefore, he says, the Porsche dealership in China “discriminates against Chinese consumers”. Discrimination is a very sensitive thing in China and still appeals to many. Chinese people easily feel ‘discriminated against’ by ‘the West’.

According to reports in Chinese media the dealer tried to solve the problem by offering the angry owner a new Cayenne in exchange for his troubled car. The owner didn’t want another Porsche, and asked his money back.

Porsche reluctantly agreed, but only if the owner would sign a confidentiality agreement stating that he wouldn’t tell anyone why he gave his Porsche back. The owner refused to sign and the deal fell through.

As for now, there seems no solution in sight…

(ED: If I would have paid $428,000 for a Cayenne, I would want my money back also.)

Dutchman Tycho de Feyter runs Carnewschina.com, a blog about cars in China, from Beijing, China. He also collects die-cast models of Chinese cars.

Tycho de Feyter
Tycho de Feyter

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  • Beemernator Beemernator on Jan 17, 2012

    First they offered to fix it. Then they offered him a new car. Finally they offered him a refund. Some people will never be satisfied. What will it take? An apology? From Porsche? Ain't gonna happen.

  • Nick Nick on Jan 17, 2012

    I know people who have had VWs, Audis, and Porsches. I had a Mercedes Benz. The truth is, they build cars that are great for test drives, and that's about it. They feature overly complex, shitty engineering, are beleaguered by electrical problems (and more) out of the starting gate, coupled with abysmal dealership experiences and outrageous parts prices. In short, if you buy one, you are a sucker. So there.

  • Lorenzo I shop for all-season tires that have good wet and dry pavement grip and use them year-round. Nothing works on black ice, and I stopped driving in snow long ago - I'll wait until the streets and highways are plowed, when all-seasons are good enough. After all, I don't live in Canada or deep in the snow zone.
  • FormerFF I’m in Atlanta. The summers go on in April and come off in October. I have a Cayman that stays on summer tires year round and gets driven on winter days when the temperature gets above 45 F and it’s dry, which is usually at least once a week.
  • Kwik_Shift_Pro4X I've never driven anything that would justify having summer tires.
  • Scotes So I’ll bite on a real world example… 2020 BMW M340i. Michelin Pilot Sport 4S. At 40k now and I replaced them at about 20k. Note this is the staggered setup on rwd. They stick like glue when they are new and when they are warm. Usually the second winter when temps drop below 50/60 in the mornings they definitely feel like they are not awake and up to the task and noise really becomes an issue as the wear sets in. As I’ve made it through this rainy season here in LA will ride them out for the summer but thinking to go Continental DWS before the next cold/rainy season. Thoughts? Discuss.
  • Merc190 The best looking Passat in my opinion. Even more so if this were brown. And cloth seats. And um well you know the best rest and it doesn't involve any electronics...
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