Remember when cars, especially Toyotas, suddenly had a mind of their own, started accelerating, leaving their drivers helpless and hapless? It was in the beginning of 2010. The media cited scores of allegedly killed people. Source: The NHTSA complaint database. When complaints skyrocketed, the media wrote about a dramatic increase of complaints. Now, have a look at the graph above.
This graph was compiled by Edmunds. It is a simple report. It shows the number of all complaints about all cars of any manufacturer per month. We see that in February 2010 the number of complaints exploded, it was high in March, and then consolidated at a slightly higher level than at the end of 2009. In a straight line analysis, the complaints should be approximately where they are.
When that was over, suddenly, as if driven by ghosts, the cars behaved again. After Toyota had been declared ghost-free by the NHTSA in February 2011, there was even a little dip in the reports. Then, all fell back to normal.
For those who are still desperate to read something into this crowd-sourced list, here a little table, also courtesy of Edmunds. It shows the YTD complaints trough August 2011, along with the rolling 12 month market share, for the top ten recipients of complaints. As you can see, things are pretty much as they should be. People seem to complain a lot about Chrysler though…
Witch-hunts had been with us since ancient times. In Sub-Saharan Africa, India, and Saudi Arabia, people are still tried and sentenced for witchcraft. The graph you are looking at shows that witch-hunts are alive and well in America.