"Prototype" Chrysler Store Under Attack

Edward Niedermeyer
by Edward Niedermeyer

Every state in the union has its own laws regarding a manufacturer’s ability to sell cars, with some states banning the practice outright and others merely preventing OEMs from competing with their own dealer networks. California falls into this latter category, as the California New Motor Vehicle Board bans manufacturers from owning dealerships within ten miles of other same-make independently owned stores. But that apparently did not stop Chrysler from opening a dealership in Los Angeles which, according to a petition filed by the California New Car Dealers Association, is within ten miles of not one, but three independent Chrysler stores.

Automotive News [sub] reports:

The store is Motor Village L.A., which Chrysler established as a prototype to showcase its brands and test new retail concepts. The company said in November that it plans to open more such stores in partnership with dealers.

The fact that Motor Village L.A. (formerly LaBrea Chrysler Jeep) is a partnership with an existing dealer is relevant here because there exists a exemption to this rule that allows OEMs to

own stores near other dealers for one year or in partnership with dealers who have made substantial investments in the operations and agree to buy out the factories.

But, argues the CNDA, Chrysler’s partner in Motor Village has no skin in the game. According to the petition

Chrysler Realty owns the $30 million-plus building that houses Motor Village L.A. and is charging no rent for the first six months. The monthly rent is scheduled to rise gradually from $50,414 in May 2011 to $90,000 in 2015. The market rate for rent is more than $200,000 per month.

The CNDA wants to see Chrysler’s “retail laboratory” either shut down permanently, or have its business license suspended. Meanwhile, with Fiat only just rolling out and Alfa Romeo coming soon to the US, Chrysler’s need to test new retail concepts won’t be going away. And because both of those brands are going to target urban consumers, it will be nearly impossible for Chrysler to set up more of these “dealer labs” without running afoul of restrictions on OEM-owned dealerships.

Meanwhile, Chrysler is hardly the only manufacturer to struggle with state restrictions on manufacturer-owned dealerships. Tesla has said it has no plans to create a franchised dealer network, and has hired the man behind the Apple Store concept to develop its own in-house retail network, a move that inspired a warning in that firm’s IPO prospectus. And then there’s the issue of factory-direct online sales, a largely uncharted model that Tesla has also said it hopes to pursue. And as attractive as “retail labs,” OEM-owned dealer nets and online sales might be, a state-by-state legal and/or legislative campaign will be ruinously expensive for any one auto manufacturer to pursue. And, as the fallout of the GM-Chrysler dealer culls proved, pissing off your franchisees has major political risks.

Chrysler spokesfolks say they are “looking forward to discussing the matter” of its “retail lab” with the CNMVB, but don’t expect them to convince the dealer group to let this one slide. After all, if even the smallest cracks in state franchise laws start to appear in California, it could unleash a flood that might wash the entire franchise system away. Whether or not that would be good for consumers is open to debate, but the fact that it would be devastating for existing dealers is not.


Edward Niedermeyer
Edward Niedermeyer

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  • Philadlj Philadlj on Mar 29, 2011

    1. I walk into the Fiat store with $X set aside in the bank. 2. The Fiat at the store costs $X. 3. I write a check out to Fiat for $X. 4. I get my receipt and drive away in my new Fiat. 5. I'll perform basic maintenance; other maintenance will be handled by the store's service department or a private mechanic I know. Doesn't sound like that bad of a process...although there are certainly issues to deal with (do they have the Fiat I want, do I have the cash up front, etc.)

  • Pete Zaitcev Pete Zaitcev on Mar 29, 2011

    Can anyone explain in simple words what benefit does the consumer get from the "independent" dealerships? It's not like they actually compete with each other. All we get is the haggling.

    • See 1 previous
    • AircooledTOM AircooledTOM on Mar 29, 2011

      Most people reading this site are not terribly much helped by dealerships... You already know what you're looking for, what you can get financed for, etc.... The general population doesn't know that stuff. Where I work, it's a clearinghouse for information for the consumer. John Q. Public has no idea what direct-injection is, and for the most part he doesn't care. Without independent dealers (like mine selling 6 brands from one location) the customer gets corporate PR talking points about cars relative merits, etc. From me (I"d like to think) they get an honest assessment of what car will be the best fit for them... (hopefully it's something I sell)... If I can't make them happy, I'll call a buddy across town with a different product and hopefully he can make the customer happy..... There are probably other benefits, as well, used cars with warranties, CPOs, access to vast inventories, etc. Also, some of the Aftermarket products are good deals-- many of the coatings on the market these days are not just "waxes" and typically they come with warranties against loss of luster, etc... They are profit centers but, they're good products. Same with financing-- often customers will tell me a rate from a bank and we'll match that rate and STILL make money on the back end... The banks want to make money too. Though I must admit to having fantasies of being a Steve Lang type and running a small but respectable used car operation...

  • Rochester I'd rather have a slow-as-mud Plymouth Prowler than this thing. At least the Prowler looked cool.
  • Kcflyer Don't understand the appeal of this engine combo at all.
  • Dave M. This and the HHR were GM's "retro" failures. Not sure what they were smoking....
  • Kcflyer Sorry to see it go. The interior design and color options in particular are rare in the industry
  • Wolfwagen Here is my stable. not great not bad I try to do as much as possible. I work for an Aftermarket automotive parts company so I can get most parts at a discount.i try to do as much of my own work as possible. My wife hates that I spend time and money fixing the vehicles but she doesn't want car payments either so...2019 VW Atlas 50K (wife's) Only issues so far were Brakes and normal maintenance.A Bad Cat Converter which was covered and a replacement of the rear bank head gasket which was a manufacturing defect due to improper torquing at the factory. All under warranty2003 Saab 9-5 Arc Wagon (my DD) 116 K picked up used last year. Replaced Struts, brakes, hatch struts, motor mounts, D/S swaybar link, Timing belt, water pump and thermostat Power steering pump Fuel pump, Both Front window regular rollers, Heater core and cabin air filter. Oil and transmission changes. Love the car but Saab/GM packaging is a nightmare.2005 Cadillac Deville (former DD now Son # 1 DD) picked up used 5 years ago with only 47K now 83K Plugs, coils, P/s pump, Water pump, hoses, P/S lines (mechanic job) evap valve, brakes, Front brake calipers and rear brake calipers. Currently has oil pan gasket leak - looking to have a mechanic do that2009 Mini Cooper (Daughters dd)picked up 2 years ago 67K Brakes and thermostat house to clear check engine light2001 Mazda Tribue (Son#2 dd) 106K picked last summer after he severely damaged a 2004 Hyundai accent. Oil changes
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