Legions of Toyota owners have brought their automobiles to their dealers to have their carpets zip-tied and their pedals shimmied. But did that end the customer complaints? You guessed it: It did not. The NHTSA has already received 10 complaints that the fixes were for naught and that cars still have a mind of their own. Understandably, do-nothing-NHSTSA, having received congressional tongue lashings about lackadaisical attitudes, is on it like sonic.
Reuters says that NHTSA “is reviewing reports that have been received since mid-February and are interviewing vehicle owners. The regulator said the allegations were unconfirmed.”
Stealing LaHood’s lines, David Strickland, the NHTSA administrator, said that the agency wants to “get to the bottom” of the matter and ensure that Toyota is doing “everything possible” to address the situation. “If Toyota owners are still experiencing sudden acceleration incidents after taking their cars to the dealership, we want to know about it,” Strickland said.
If you have a shimmied or zip-tied Toyota and you want some attention, or a new car while the old one is being investigated, now is the time to speak up.