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Chrysler Backs Away From Lifetime Warranty
by
Edward Niedermeyer
(IC: employee)
Published: August 19th, 2009
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Allpar reports that Chrysler is dropping its lifetime warranty offer in favor of a five year, 100k-mile powertrain warranty (in addition to the standard three year, 36k mile bumper-to-bumper warranty). Unlike the lifetime offer, the new warranty will be transferable. Will it be enough to rescue ChryCo’s plummeting resale values? It couldn’t hurt, although the lifetime offer also helped Chrysler sell a deal (and who buys a Chrysler for the car?). Another change is that SRT vehicles now qualify for the new warranty. All of which is a bit strange considering that under the lifetime deal, Chrysler actually reduced its warranty cost projections.
Edward Niedermeyer
More by Edward Niedermeyer
Published August 19th, 2009 3:20 PM
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Warranties are tricky. They can refuse warranty service for any reason, really, or simply provide subpar service. Always buy a product that is reliable to begin with, don't count on that someone somewhere will honor the warranty.
@joe_thousandaire A warranty is only as good as the company behind it. This is Chrysler we are talking about. I was mis-sold an extended Chrysler ‘Bumper to Bumper’ warranty from the Chrysler dealer. Chrysler subsequently would not honor it. It was my fault, this was my first (and last) Chrysler product. I had only dealt with reputable auto dealers and manufacturers in the past.