It's clear that GM's new powertrain warranty– 5 years, 100k miles– has set TTAC tongues wagging. To get on top of the story, I phoned Philip Reed, Consumer Advice Editor at Edmunds.com. Reed has written a book called Strategies for Smart Car Buyers, which covers the entire car buying process: selling, leasing, buying, used cars, certified cars, the whole schmeer. Reed knows what's what when it comes to warranties and, equally important, their value to both customer and manufacturer. According to Reed, GM's announcement could well be a great landing at the wrong airport.
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